What should I do if my carpets arrive damaged or with defects?
chinacarpets
Last Update setahun yang lalu
If your carpets arrive damaged or with defects, please contact our customer support immediately. Provide photos and details of the carpet damage or defects, and we will assist in resolving the issue. We have processes in place for inspection, returns, or replacement of defective carpet orders. Notify us promptly so we can start working on a satisfactory solution.